Privacy Policy
Effective Date: 28/02/2026
Violet Unlimited – WA CRM ("we," "our," or "us") operates the website https://wacrm.violetunlimited.com/
and provides WhatsApp API based CRM and messaging services.
We are committed to protecting your privacy and ensuring transparency regarding how we collect, use, and safeguard your information.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
When you register, subscribe, or use our services, we may collect:
Full Name
Email Address
Phone Number
Company Name
Billing & Payment Information
WhatsApp Business Account details
b. WhatsApp Data
As a WhatsApp API service provider, we may process:
Customer phone numbers
Message content sent or received via WhatsApp
Message delivery status
Template messages
Communication logs
We process this data strictly to provide messaging services and CRM functionality.
c. Non-Personal Information
We may automatically collect:
IP address
Browser type and version
Device information
Usage data (pages visited, time spent, etc.)
d. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Maintain login sessions
Enhance security
You may disable cookies in your browser settings.
2. How We Use Your Information
We use collected information to:
Provide and maintain our WhatsApp CRM services
Process transactions and billing
Manage your account
Improve platform performance
Ensure platform security
Comply with legal obligations
We do not sell your personal data to third parties.
3. Data Sharing & Disclosure
We may share information only in the following cases:
a. Service Providers
With trusted third-party vendors for:
Hosting services
Payment processing
Cloud storage
Analytics services
b. Legal Requirements
If required by law, regulation, court order, or government authority.
c. Business Transfers
In case of merger, acquisition, or asset sale.
4. Data Security
We implement industry-standard security measures including:
SSL encryption
Secure server infrastructure
Restricted access control
Data monitoring systems
However, no internet-based system is 100% secure.
5. Data Retention
We retain personal data only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
You may request deletion of your data at any time.
6. Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent
Opt-out from marketing communications
To exercise these rights, contact us at:
📧 viveksharma41091@gmail.com
7. Third-Party Services
Our platform integrates with:
WhatsApp Business API (Meta Platforms)
Payment gateways
Hosting providers
Use of WhatsApp services is also subject to Meta’s Privacy Policy and Terms.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, contact:
Vivek Sharma
📧 Email: viveksharma41091@gmail.com
🌐 Website: https://wacrm.violetunlimited.com/